Unlimited users for all plans. No hidden cost.

Free trials provide you with a full version of our Business plan for 14 days. You get the full experience of the depth and breadth of Paperless, so you know exactly what you’re getting when you become a Paperless customer.

No. You can sign up and use Paperless for 14 days without entering your payment card information. At the end of your trial you will need to pick a plan and enter your payment details.

After the 14 day trial you will need to start a subscription to keep on sending documents. At this stage, you will need to enter your payment details and confirm your subscription.

With Paperless, you can either upload a PDF file for signature, create a smart document with the no-code editor or create an online form. Every time you have sent a document or someone has started filling out the online form, this counts as a document process started.

Yes, absolutely. Digital signatures with Paperless meet all the requirements of the European Union's eIDAS Regulation. This regulation governs the legal validity and recognition of electronic signatures within the EU and guarantees their binding nature.Paperless supports all three signature levels defined in the eIDAS Regulation:
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1. Simple electronic signature (EES): ideal for everyday, low-risk agreements
2. Advanced electronic signature (FES): These signatures offer additional security as they are clearly assigned to the signatory and are tamper-proof.
3. Qualified electronic signature (QES): This meets the highest legal standards and is equivalent to handwritten signatures in court. An identity check is required for the QES, which Paperless handles smoothly with certified partners.

Once the signature process is complete, Paperless provides an audit trail. This log contains all relevant information, including timestamps and cryptographic check values, to prove the authenticity and integrity of the document. It serves as evidence in court and proves the origin and integrity of the signature.

SES, AES and QES stand for the three signature levels defined in the eIDAS Regulation (Electronic Identification, Authentication and Trust Services). They differ in terms of their legal binding force and the requirements for signing:

Simple Electronic Signature (SES): This is the most basic form of electronic signature. It is easy to use and ideal for everyday documents with low risk. However, it offers less legal protection as it does not have to be clearly assigned to a signatory.

Advanced electronic signature (AES): This signature is more secure than the EES as it is clearly assigned to a signatory and is technically tamper-proof. It is based on cryptographic procedures and ensures that the data has not been changed after the signature. The FES is sufficient for many business and legal documents.

Qualified Electronic Signature (QES):The QES meets the highest legal standards and is equivalent to a handwritten signature in court throughout the EU. It requires an identity check of the signatory (e.g. by video identification procedure) and is issued by a qualified trust service provider.Paperless supports all three signature levels, so you can choose the right option depending on your requirements and legal specifications.

No, signatories do not need a Paperless account. Recipients can open, review and sign documents directly via a secure link - without having to register. This makes the process particularly easy and accessible for external signatories.

Yes, Paperless offers you extensive integration options to work seamlessly with your favorite tools. It supports industry-specific solutions such as SAP, Propstack, Cobra CRM, enaio and Microsoft SharePoint, among others.
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In addition, over 7,000 integrations are available to you via Make and Zapier. With these platforms, you can easily connect Paperless to almost any third-party app and automate your workflows.

Paperless is made and hosted in Germany. Our top priority is to protect the data of European businesses. All our servers are located in Germany and your data will never leave the EU. Read more about security.

We accept all major credit cards, including Visa and Mastercard. Alternatively, payment can be made by bank transfer.

Yes, with Paperless, customer support is included in all plans. You can reach us by email or via in-app chat - without chatbots, but directly with our experts. Onboarding is also included in all plans, so you can get the most out of Paperless right from the start.

There are no hidden costs with Paperless. All features and services included in your plan are clearly communicated, and additional fees may apply if you add optional add-ons or require more document processes than are included in your plan.

We attach great importance to transparency. Should additional costs arise, we will inform you in advance so that you always have full control over your expenses.

Our business plan is available to portfolio companies of leading VCs, incubators and accelerators. Please send an email to sales@paperless.io to see if you’re eligible.